FAQs

NVRvid.com is a premium video streaming platform dedicated to showcasing authentic dancehall videos spanning three decades. Founded by the renowned Jamaican videographer known as "Night Rider," our platform offers exclusive access to a vast archive of dancehall footage from Jamaica, the United States, United Kingdom, and Canada.

Night Rider is a pioneering Jamaican videographer who has been documenting the dancehall scene since the early 1990s. His extensive collection captures the evolution of dancehall culture, performances, and events across multiple countries and generations.

To create an account, click on the "My Account" then "Register" button in the top right corner of the homepage. Fill in your details, including email address and password, then follow the verification steps to complete your registration.

After creating an account, go to the Subscription page, select your preferred plan, and follow the payment instructions. Once payment is confirmed, you'll have immediate access to all content included in your subscription

Yes, you can cancel your subscription at any time through your Account Settings. After cancellation, you'll continue to have access until the end of your current billing period, but your subscription will not renew automatically.

You can update your payment information by logging into your account, navigating to Account Settings, and selecting the Payment Methods section.

Use the search bar at the top of the page to look for specific artists, events, years, or locations. You can also browse our curated categories and playlists to discover content.

Yes, NVRvid.com is fully responsive and optimized for viewing on smartphones and tablets. You can access the site through any modern mobile browser. We recommend using the latest version of Chrome, Safari, or Firefox for the best experience.

Most videos are available in multiple quality options to accommodate different internet speeds. Depending on the original footage quality and age, videos may be available in resolutions ranging from standard definition to HD.

Currently, we do not offer a download option for our videos. All content is available for streaming while you have an active subscription.

No, with an active subscription, you can watch as many videos as you like without any viewing limits.

NVRvid.com works on any modern web browser including Chrome, Firefox, Safari, and Edge. We recommend having a stable internet connection with a minimum speed of 3 Mbps for standard definition and 5 Mbps for HD content.

If you're experiencing playback issues:

Check your internet connection speed
Try lowering the video quality in the player settings
Close other applications or browser tabs that may be using bandwidth
Clear your browser cache and cookies
Try using a different browser or device

If you encounter any issues with specific videos, please use the "Report Issue" button available on each video page or contact our support team with details about the problem.

es, our platform is accessible worldwide. However, streaming quality may vary based on your local internet connection speed.

We regularly update our library with both newly digitized classic footage and contemporary recordings. We typically add new content weekly.

Yes! We welcome requests from our subscribers. While we can't guarantee availability of all requested content, we prioritize subscriber requests when planning our digitization and release schedule. Submit your requests through the "Request Content" form in your account dashboard.

We're always interested in expanding our archives. If you have authentic dancehall footage that you own the rights to, please contact us at [submissions@nvrvid.com] with details about your content.

While most of our interface is in English, many videos feature Jamaican Patois and other dialects. We're working on adding subtitle options for selected content.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and selected digital payment options. All payments are processed securely through our payment processors.

Yes, we use industry-standard encryption and security protocols to protect your payment information. We never store complete credit card details on our servers.

Yes, we'll send you a reminder email a few days before your subscription is due to renew.

If you've been charged but don't have access, please contact our customer support team immediately with your account details and payment confirmation. We'll resolve the issue as quickly as possible.

Our customer support team is available through:

Email: [support@nvrvid.com]
Contact form on our website
Response times are typically within 24-48 hours